Challenge

Today’s customers are increasingly impatient and quick to abandon their cart when their favorite products are out of stock, or their online experiences are compromised by slow connections or system outages
Retailers are seeking to simplify and secure their operations without negatively impacting performance. In addition, retailers want to leverage AI and real-time data to more effectively engage customers and equip associates with new sales opportunities and tools

Cisco Solution

Cisco SD-WAN: Optimize network costs, enhance store performance, and ensure digital resilience by eliminating downtime. Maintain high availability and seamless operation of critical customer-facing applications
Advanced security & compliance solutions: Leverage network segmentation to strengthen security, enhance PCI compliance, and protect sensitive financial and customer data
AI, cloud & centralized management. Utilize Cisco’s Single Pane of Glass Cloud Dashboard to streamline routing, switching, wireless, cameras, firewalls, SD-WAN, wireless WAN, and endpoint management

Cisco SD-WAN:

Cisco Single Pane of Glass Cloud Dashboard:

Achieve payback in less than one year
Minimize device footprints and decrease power consumption for improved efficiency

Enhance store IT operations with AI-enabled cybersecurity and centralized SD-WAN management

Showroom-like experiences online
Room & Board, a modern furnishings retailer, transformed its operations with Cisco Catalyst SD-WAN, Meraki MX security, MR access points, MS switches, and Cisco Umbrella. Facing challenges in delivering in-store design experiences remotely, managing complex networks, and ensuring consistent performance, Room & Board implemented a full Cisco stack. This allowed customers to enjoy showroom-like experiences online, simplified network operations, and enabled secure, scalable cloud integration. In showrooms, Meraki MR access points provide reliable wireless coverage, empowering design associates to guide customers seamlessly. Cisco’s solutions have elevated customer service, streamlined operations, and supported Room & Board’s commitment to sustainability and quality.
“
We're trying to create the same experience you would have in the showroom, outside of the showroom—and the technology interface and stack that we use to accomplish that is the same.”
Mark Rodrigue, Senior Network Engineer