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Challenge

  • Today’s consumers expect retailers to provide secure payments while protecting their personal data, even when using public Wi-Fi
     

  • But threat actors are constantly changing tactics and methods, putting pressure on retailers’ operational requirements and security posture. In the stores, employees depend on reliable and secure connectivity for completing operational tasks, fulfilling orders, and assisting in-store customers

Cisco Solution

  • Cisco Duo: Provide multi-factor authentication (MFA), verify user identities, & establish device trust
     

  • Cisco Hypershield: Get AI-powered protection for modern data centers by providing a distributed, fabric-like security that integrates directly into applications and workloads
     

  • Cisco Identity Services Engine (ISE): Manage and enforce access control policies across a network by identifying, profiling, authenticating, and authorizing users and devices
     

  • Cisco Secure Endpoint: Protect devices from malware, viruses, and other cyber threats
     

  • Cisco Umbrella: Protect retail businesses from internet threats; filter DNS requests at network layer
     

  • Cisco XDR: Correlate data from various security layers across an organization's network, endpoints, & cloud
     

  • Splunk Security & Cisco Observability solutions:  Monitor networks and mitigate threats with ThousandEyes and the Splunk Observability Cloud

Business Impact

  • Stay in compliance with regulations and corporate policies
     

  • Reduce response time and mitigate impact of cyber-related incidents
     

  • Reduce cybersecurity incidents by up to 95%
     

  • Cut fraudulent transactions by up to 90%
     

  • Improve uptime, reliability, and performance of connectivity for better customer and associate experiences
     

  • Increase customer confidence and trust

Value Driver 4

Cybersecurity & Compliance

Cisco’s Security Suite solutions helps retailers mitigate breaches, stay compliant, and control costs

  • Future proofing 700 restaurants

    QDOBA Mexican Eats, with over 700 locations, future-proofed its network with Cisco Meraki MX SD-WAN, switching, and Cisco Umbrella security. This shift to a SASE architecture improved network uptime, boosting sales and guest experiences. Previously, QDOBA’s multi-vendor network was complex and inflexible. Now, the Meraki Dashboard enables real-time threat identification and remediation, simplifying management. The new network reduced annual support costs by $300,000 and requires only two staff members to maintain. Cisco’s solutions have transformed QDOBA’s operations, ensuring reliability, security, and scalability for continued growth.

    The complexity in that original solution was huge. With Meraki, that goes out the window. When we couple that with SASE, we get the benefit of having more modern network security, SSL inspection, DLP, and other pieces that we never had before.”

    Gary Burgess, Director of Infrastructure and Security

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