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Challenge

  • The National Retail Federation reports that, despite valiant efforts of retailers, shrinkage rates grew from 1.4% to 1.6% from 2021 to 2022. Keeping up with increasingly sophisticated fraud and theft schemes continues to challenge store operators
     

  • In addition, in-store violence is on the rise, with stores confronting a continued increase in Organized Retail Crime (ORC)

Cisco Solution

  • Cisco Meraki MV cameras with AI: Correlate camera data with POS systems to identify and mitigate fraudulent transactions
     

  • Cisco loss-prevention solutions: Retailers get real-time notifications of any unusual activities or security breaches, enabling immediate action

Business Impact

  • 50%+ reduction in external theft
     

  • 20-50% less employee theft
     

  • Prevent and act on violent crime or unusual activity in real time
     

  • Reduce video processing time from 120 minutes to as little as 12 minutes

Value Driver 2

Loss Prevention & Enhanced Safety

AI-enabled video analytics and fraud detection solutions can help retailers enhance store security

  • Combating human trafficking

    Marriott International and Cisco have partnered with the Independent Women’s Forum (IWF) to help monitor human trafficking and block child sexual abuse material (CSAM). The hotel company uses  Cisco Umbrella—with its cloud-delivered web filtering, integrated SafeSearch browsing, and DNS-layer security—to manage guest network access and prevent access to CSAM content hosted by sites that appear on the IWF watchlist.  
     

    Marriott has deployed the Cisco-enabled solution in nearly 5,000 hotels in the U.S. and Canada, with a global rollout expected through 2025. Every successful block of CSAM represents one time a child survivor was protected from the revictimization that occurs each time their image is viewed 

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