Supercharge sales and customer experience by integrating multiple digital retail solutions
The real power of a digitally advantaged store is in combining technologies to supercharge outcomes.
Retail media
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Walking around the store
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Real-time location-based promotions are triggered based on foot traffic & heat map data
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Customers receive follow-up promotions or surveys via Cisco CPaaS messaging
On prem server/cloud
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Meraki + AI Analytics Cloud Agility
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Customers receive self-checkout guidance via interactive kiosks
Camera
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Heat Maps & Dwell times
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AI Analytics
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Loss Prevention integration
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POS & register monitoring
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Store Layout Intelligence
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People Counting
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Safety & Physical Security
Electronic shelf labels / digital signage
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Intelligent Store layout with AI
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Personalized product recommendations are made via mobile push notifications
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Digital signage (Cisco VisionEDGE+) delivers personalized offers based on Wi-Fi & Camera analytics
Handheld device / store colleagues
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Frictionless processes
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Insights on customer dwell time and movement patterns optimize employee engagement
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POS integration with Cisco Webex CPaaS enables quick customer support
Handheld device / customer app
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Head into the store:
Customers connect to high-speed Wi-Fi 7 (Cisco Meraki APs) upon entering the store
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Research by McKinsey found that top-tier retail “Movers” have outperformed their peers on key financial metrics, including:
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3.6x outperformance in EBITDA
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3x lower SG&A costs
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2.2x better capital efficiency
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1.9x higher revenue growth
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Improved cost of goods sold
90%
of global retail executive believe that AI and machine learning are essential for the future of retail
73%
of emerging technology retailers are investing in analytics and AI to empower frontline employees
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