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Cisco AI-Driven Retail Solutions Powered by Cisco

Cisco enables retailers to become "Movers" in their industry by offering cutting-edge solutions across five key areas:

Frictionless Customer Engagement
Utilize AI-driven Wi-Fi analytics and digital signage to enhance in-store experiences and drive revenue.

Loss Prevention & Enhanced Safety

Implement AI-powered video analytics to mitigate shrinkage and enhance security, ensuring a safe shopping environment.

Omnichannel & CX Transformation
Transform customer interactions with AI-powered Cisco Webex CPaaS and Webex Contact Center for seamless customer interactions while boosting revenue and cost savings.

Cybersecurity & Compliance
Safeguard customer data and transactions with Cisco’s comprehensive security suite, ensuring compliance and reducing cyber threats.

Smart Retail IT Operations
Enhance store IT operations with AI-enabled cybersecurity and centralized SD-WAN management.

  • Research by McKinsey found that top-tier retail “Movers” have outperformed their peers on key financial metrics, including:
    • 3.6x outperformance in EBITDA

    • 3x lower SG&A costs

    • 2.2x better capital efficiency

    • 1.9x higher revenue growth

    • Improved cost of goods sold

    90%

    of global retail executive believe that AI and machine learning are essential for the future of retail 

    73%

    of emerging technology retailers are investing in analytics and AI to empower frontline employees

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